We aim to dispatch all orders within 2 - 5 days from date of ordering. However, it can be longer during extremely busy periods.
Various delivery options are available at the checkout.
Delivery timescales are in line with your chosen delivery option and apply from dispatch date, not order date.
Please check your order is accurate on arrival of your parcel. If you are not 100% happy with your order or if you have any queries with your order, you must contact us within 48 hours of receipt of your parcel, by sending an email to 'firstname.lastname@example.org' to advise us of any concerns. In the unlikely event that your parcel gets lost or damaged in transit and Welsh Scent have to make a claim for financial losses as a result, you agree to support this claim if required, and you agree that we can share your name and address (as the intended recipient) with the delivery company so that they will process the claim.